Frequently Asked Questions

What is your alcohol policy? 

Beer and wine can be served without a bartender. However, if liquor is served, a licensed bartender must be hired by the client. We will need to see a copy of their license two weeks prior to the event date. No alcohol may be sold in the venue. 

Do you allow candles? 

Yes, there are no restrictions when it comes to candles. 

Can I drop off items the day before my event? 

Since we host such a variety of events, you will only have access to the venue during your rental time frame on the day of your event. 

When can we start setting up for our event? 

You can start setting up for your event at the beginning of your rental time frame. If you’d like extra time to set up, we would recommend extending your “event time” to accommodate. 

What parking arrangements are available at the venue?

Monday - Friday from 8am - 5pm you are able to park directly in front of Suite 501. There is additional street parking along Mary Lindsay Polk Drive for any overflow. We will provide a parking map to the client for events during business hours, so we do not disrupt the neighboring businesses. After business hours and on weekends, you can park anywhere in the parking lot. 

Is there a deposit required to hold my date?

We do require a 50% non-refundable deposit after contract signing to hold the date. 

What is your cancellation policy? 

You may cancel your booking between 28 days and 15 days before the event start date and receive a 50% refund of the final invoice fee. Cancellations submitted less than 15 days before the event start date are non-refundable. Cancellations between initial booking and 29 days before the event will receive a full refund minus the non-refundable deposit.

Does my event have to end at a certain time?

The latest we allow rentals to end is 11 PM.

What is the earliest my event can begin? 

The earliest we allow event rentals is 8:00 AM Monday – Friday, 9:00 AM Saturday and Sunday (and holidays)

When do I need to have everything out of the space & what is required for clean up?

You need to have everything cleaned up and out of the space by the end of your rental time frame. If you need additional time for cleaning up, we recommend taking this into account when reserving your time frame. We do have an optional cleaning package that is $200. This only requires you to get everything in the trash at the end of your event. If you choose to clean yourselves, we do provide all of the materials for you free of charge. We ask that the venue looks like what you came into. We will provide a cleaning list for each client. 

Are tables and chairs provided? How many are available?

Tables and chairs are provided. We have 10 square tables and 40 chairs plus one long high top table with 10 stools. We also have 4 bistro tables available for an additional $35 per table. 

Who does the setup and breakdown of the tables and chairs?

Suite 501 will set up the tables and chairs based on your preference prior to your event. 

Do I have to provide insurance for my event? 

We do not require insurance to be provided by the client.

Are there decorating restrictions? 

We do not allow any glitter or confetti. In addition, we do not allow anything to be hung on the walls. 

How big is your stage?

9ft x 18ft and 12 inches tall

What is your restroom situation like?

There are two single person restrooms within the rental space.